FAQ
What can I shop at KIDO?
Massage chairs and recliners, massage tables and adjustable massage bed bases, and personal massagers. Features vary by model, so check the individual product page before choosing.
Where do you ship?
US orders ship free across the contiguous US from our warehouse in Hockley, Texas. For a large item, contact us before ordering if you need to confirm access or delivery arrangements.
When will my order arrive?
Delivery times depend on your location. Contact us with your order number for an update.
What return support is available?
Contact us with your order number before sending an item back, so we can explain the return process and any return shipping costs. Contact us before returning an item and we will arrange it.
Which payment methods can I use?
Available payment methods are shown at checkout. If checkout doesn't offer the option you need, please contact us before placing an order.
Can you help me choose a product?
Yes. Tell us what you're looking for and, for massage chairs and beds, the space you have available.
How do I contact KIDO about an order?
Email kidosg@yahoo.com, call +65 8266 1177, or use our contact form. Include your order number and a short description of your question.