Shipping policy

Where we deliver

KIDO delivers to Singapore and the United States.

Shipping charges

Standard shipping is free to both destinations. Any optional paid shipping choices are displayed at checkout.

Order preparation and delivery

Orders are dispatched within 2 business days. Delivery is within 5 business days. Order preparation and transit are separate stages.

Large items and delivery questions

If you need to confirm access or delivery arrangements for a massage chair or another large item, please contact us before ordering.

Help with your delivery

Email kidosg@yahoo.com or use our contact form. For an existing order, include your order number so we can help locate it.

For returns and return shipping costs, please see our refund policy.